Skip to main content

About DocuSign

DocuSign is Rutgers’ chosen electronic signature system to replace paper-intensive processes with streamlined digital workflows and to re-envision conventional processes with secure, legally enforceable digital workflows for:

  • faster signatures, with documents automatically routed via email
  • real-time tracking as documents make their way through the approval process
  • reduced errors, with DocuSign helping to ensure documents are completed properly

Unlimited use DocuSign accounts are available free of charge to every Rutgers department. Onboarding can be accomplished in a matter of days, and ongoing training and support are provided by the DocuSign admin team at OIT: EDS. For more information, or to request an account, please contact docusign_admin@oit.rutgers.edu

Getting Started with DocuSign:

The University’s DocuSign contract includes unlimited accounts and usage. We have two options for new accounts:

  • Managed site account (e.g. for a school or department), in which unlimited user accounts can be grouped into discrete and/or overlapping teams to create and share reusable templates, send departmental envelopes, and monitor their DocuSign activity.

To request an account for your school, department, or other organizational unit, please contact the OIT / EDS DocuSign Administrator team at docusign_admin@oit.rutgers.edu. Please include the following information in your request:

Names and NetIDs of members of your team that would like to participate in onboarding discussions

Your team’s availability for a one-hour introductory WebEx meeting

Copies of any forms (and descriptions of their current workflows) that you’d like to transition to DocuSign

System status, alert messages, and release notes:

Current system status: https://status.docusign.com/

System status RSS feed: https://status.docusign.com/rss/feed/

Alerts and updates: https://www.docusign.com/trust/alerts/feed

(When viewing DocuSign’s system status and alert messages, please note that your demo site is hosted on DocuSign’s North America / DEMO environment, and your production site is on their North America / NA2 environment)

You can find the Release Notes here: https://support.docusign.com/en/releasenotes. They are released monthly, but the exact date varies. There is no subscription link for the release notes mailing list. Please provide the EDS team with your email addresses if you would like to be added.